|
SHIPPING: All livestock will be shipped via FedEx Next Day Air Only. We do not ship outside of the United States, Hawaii or Alaska. We ship on Monday for Tuesday delivery and Wednesday for Thursday delivery only. Our shipping rate is a flat $55. ARRIVE ALIVE GUARANTEE: We ship all livestock in insulated Styrofoam boxes with ice/heat packs when needed. We do not ship unhealthy livestock and offer an arrive alive guarantee. If for some reason your livestock does not arrive alive, please contact us within 3 hours of receipt. We will require that a picture of the dead colony or fragment be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it We will not guarantee a refund for your livestock if you do not adhere to the guidelines above, NO EXCEPTIONS! If you adhere to the guidelines above and your livestock was dead on arrival, we will credit the cost of your livestock only. Shipping fees will not be refunded unless the package was late on arrival or lost. We will not guarantee your livestock if no one is available to receive the package or if delivery was refused. |